What’s Covered under warranty:

The Company warrants that the Products will be free from defects in materials and workmanship when used normally in accordance to SequoyahMatoaka published guidelines for a period of ONE (1) YEAR from the date of original retail purchase by the end-user purchaser (“Warranty Period”). SequoyahMatoaka published guidelines include, but are not limited to, information contained in technical specifications, user manuals, and service communications. Your sole and exclusive remedies for warranty claims submitted pursuant to this Limited Warranty are as follows:

For all Products that contain or develop a material defect or manufacturer defect in materials during the Warranty Period, the Company will do one of the following: (1) repair the Product or (2) replace the Product with a like product. The Company has the sole discretion to decide which of these two options to use. The Company can also refuse that the warranty is null and void due to certain circumstances.

Whats not coverage under warranty:
(1) normal wear and tear, (2) defects or damage that is caused by misuse, accident, neglect, abuse, alteration; modification, improper or unauthorized repair, water, or improper storage, (3) physical or cosmetic damages, or (4) adapter damage due to misuse, accident, neglect, abuse, alteration, or improper storage (5) overcharging; charging for more than 3 hours causing an E2 error. The company is not responsible for damage arising from failure to follow instructions relating to the use of the Product. This Warranty will be voided if the Products have been altered, tampered with, adjusted, or repaired by an unauthorized party. This Warranty will be voided if label is removed from the product.